AI

AI fills gaps with confident nonsense. Humans fill gaps with context. Why writing clear technical requirements is now a core engineering skill.

Hidden content costs you customers and efficiency. Discover why tools alone won't fix content chaos and what actually builds content management maturity.

Discover Highland's AI Horizons Model: a strategic framework to optimize operations, differentiate from competitors, and reimagine your business.

Recognizing productization as an avenue for growth is just the beginning; the challenge is knowing why, where, and how to go about it.

AI is changing how professional service companies deliver to their clients. Leaders of services firms can leverage the disruption of AI by launching and scaling AI-enabled digital products that increase differentiation and recurring revenue.