Who We Are

We help our clients imagine, create, and execute compelling digital and physical experiences for their customers.

Highland delivered the best example of lean user research and product design we have seen at CSG. — Christopher Kopka, Thrivent Financial, President - CSG
The Highland team is excellent. We accomplished in a week what might have taken months in a more traditional engagement. — Karin Jaros, Morton Arboretum, Head of Membership
When I use the term trusted partner, that’s really the feeling between Materion and Highland. We really felt like Highland tried to become our organization. — Jason Maher, Materion, Vice President

Our Services

Customer Experience Consulting

Set yourself apart from the competition with journey-driven strategies.

Product & Service Design

Create digital and physical products and services with the power of design thinking.

Custom Web & Mobile Software

Build digital products and experiences for the age of the customer.

CRM Technology

Deliver end-to-end customer journeys with the power of a customer-centric platform.

Our Work

Our clients make specialty manufacturing smarter and travel delightful. They inspire communities facing life-threatening illness and connect children to nature. They even provide alternatives to the lines at the DMV. We love working with customer-centric and mission-driven organizations to take their work to the next level.