New Ventures

Transform your unique knowledge into a scalable, profitable digital product.

Let’s Work together

When the wrong build costs a year

New ventures live and die on the same currency: time you cannot replace. Every month spent building the wrong thing is a month closer to running out of room to try again. The pressure is not only the build, it is the runway, the patience of the people backing you, and the window where the market still cares.

Trusted for over 27 Years

Since 1999, our team of researchers, strategists, designers, and developers have helped organizations launch and implement hundreds of digital products—turning their biggest uncertainties into opportunities for growth.

Let’s Create together

Launch Digital Products

Digital products can create recurring revenue, decouple growth from linear time and effort, enable new ventures, or transform how you serve your customers.

Launching a successful digital product requires so much more than writing code. We create products that deliver customer value using an integrated approach with multi-disciplinary teams, combining behavioral research, business strategy, design, and software development.

Infographic showing phases of Explore, Co-create, Design & Test, Pilot, and Build

Stage 1: Explore

Create the strategic target for your product through a combination of rigorous research & market sizing.

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Customer Research & Insights
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Uncover the motivations, behaviors, and unmet needs of your customers to identify new opportunities for your business.
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UX Research
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Increase product & service value, accessibility, and usefulness via contextual user insights
Jobs to be Done Research
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Uncover the dynamics of customer needs and purchasing decisions to enable highly targeted solutions
Market Definition & Sizing
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Quantify markets for strategic business planning and better understanding of growth potential

Stage 2: Co-Create

Collaborate with customers to hone your value prop and shape a compelling product.

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Co-creation Research
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Generate & shape ideas directly with users to unlock breakthrough solutions tailored to their needs
Competitive Analysis
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Gain insights for a strategic edge over competitors
Business Case Creation
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Build compelling cases for strategic business decisions
Value Proposition Design
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Craft compelling propositions that appeal to markets and address customer needs

Stage 3: Design & Test

Use lean startup methods and rapid feedback loops to quickly move from prototypes to working software.

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UI/UX Design
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Create compelling, useful, and impactful products and services that meet users’ needs.
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Service Design
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Create an exceptional, holistic service delivery experience, and better outcomes for your customers & staff
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Rapid Prototyping
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Quickly turn ideas into testable prototypes to accelerate learning, build confidence, and ship faster

Stage 4: Pilot

Observe real-world user behaviors as early as possible to sharpen desirability and accelerate learning about your product and go-to-market strategy.

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Product Strategy
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Define and launch high quality digital products that solve real customer needs and drive business growth
Go-to-Market Planning
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Sharpen the view of your target customer and how to reach & convert them at scale
Lean Startup Development
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Build the absolute minimum testable product with which to learn rapidly and adapt

Stage 5: Build

Develop and launch an MVP with go-to-market and measurement built in, laying the groundwork for in-market iteration, traction, and growth.

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Custom Software Development
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We create custom software solutions that deliver on your next big opportunity.
Product Performance Measurement
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Measure leading indicators of success for continuous product improvement
Iteration, Optimization & Scale
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Perfect products for peak performance and growth

Tell us about what you're working on, and a Highland principal will be in touch within 24 hours.

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We’d love to hear about an opportunity you’re pursuing. Leave your name, email and a brief message and a Principal will follow up the next business day.

If you prefer, you can email ask@highlandsolutions.com.

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