New Ventures

Innovators need validation before committing to a new product, business model, or growth play. Highland applies behavioral research, digital strategy, and product design to move from idea to validated concept to a product that scales.

When the wrong feature-set costs a year.

New ventures live and die on the same currency: you don’t get back time spent building the wrong features. Every month spent building the wrong thing is one more month out-of-market and one month closer to running out of room to try again. The pressure increases: it’s the runway, it’s the patience of your investors, and it’s trying to launch before a competitor.

Trusted partner to Innovators for over 2 decades

Since 1999, our team of researchers, strategists, designers, and developers have worked with companies to test, launch, and implement hundreds of digital products and new services—turning their biggest uncertainties into opportunities for growth.

Let’s Create together

How Highland typically works with new ventures

Launching a successful digital product requires so much more than writing code. We create products that deliver customer value using an integrated approach with multi-disciplinary teams.

Stage 1: Explore

Create the strategic target for your product through a combination of rigorous research & market sizing.

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Customer Research & Insights
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Uncover the motivations, behaviors, and unmet needs of your customers to identify new opportunities for your business.
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UX Research
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Increase product & service value, accessibility, and usefulness via contextual user insights
Jobs to be Done Research
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Uncover the dynamics of customer needs and purchasing decisions to enable highly targeted solutions
Market Definition & Sizing
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Quantify markets for strategic business planning and better understanding of growth potential

Stage 2: Co-Create

Collaborate with customers to hone your value prop and shape a compelling product.

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Co-creation Research
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Generate & shape ideas directly with users to unlock breakthrough solutions tailored to their needs
Business Case Creation
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Build compelling cases for strategic business decisions
Competitive Analysis
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Gain insights for a strategic edge over competitors
Value Proposition Design
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Craft compelling propositions that appeal to markets and address customer needs

Stage 3: Design & Test

Use lean startup methods and rapid feedback loops to quickly move from prototypes to working software.

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UI/UX Design
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Create compelling, useful, and impactful products and services that meet users’ needs.
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Service Design
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Create an exceptional, holistic service delivery experience, and better outcomes for your customers & staff
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Rapid Prototyping
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Quickly turn ideas into testable prototypes to accelerate learning, build confidence, and ship faster

Stage 4: Pilot

Observe real-world user behaviors as early as possible to sharpen desirability and accelerate learning about your product and go-to-market strategy.

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Product Strategy
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Define and launch high quality digital products that solve real customer needs and drive business growth
Go-to-Market Planning
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Sharpen the view of your target customer and how to reach & convert them at scale
Lean Startup Development
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Build the absolute minimum testable product with which to learn rapidly and adapt
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Stage 5: Build

Develop and launch an MVP with go-to-market and measurement built in, laying the groundwork for in-market iteration, traction, and growth.

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Custom Software Development
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We create custom software solutions that deliver on your next big opportunity.
Product Performance Measurement
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Measure leading indicators of success for continuous product improvement
Iteration, Optimization & Scale
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Perfect products for peak performance and growth
Trusted by the following organizations
Electronic License Service
Genioo
PlayMonster
Archer
Figo
Treatment
Fulfill
Electronic License Service
Genioo
PlayMonster
Archer
Figo
Treatment
Fulfill

Let’s Talk About Where You're Headed

We'd love to hear about an opportunity you're pursuing. Get in touch and we'll follow up in one business day.

If you prefer, you can email ask@highlandsolutions.com.

Get Started with a Better Understanding of Your Customers

Journey Mapping is a powerful way to rapidly gain a holistic view of your existing and potential customers' needs and jobs in the context of their daily lives, and generates new opportunities to deliver your products & services to them.
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