For nearly 20 years, we've brought sound methodology, creativity, clarity, and technical expertise to every client engagement.

People first.

What we make and how we work should make it a little bit better to be alive: for us, our clients, and their customers.

Be curious.

The big picture is everyone's responsibility. There is always more to learn. We are generous in teaching what we know.

Be open.

We respond to problems with solutions, not blame. Vulnerability, while risky, leads to trust and understanding.

Be transparent.

We're accountable to our clients and to each other. Even when things aren't going well.

Give a damn.

Our client's goals are our goals. We do work we can be proud of. Quality is non-negotiable.


We bring our whole selves to work

Highland Solutions is proudly committed to nurturing a culture of diversity and inclusion.

Diversity can be defined with terms like race, ethnicity, age, gender identity, sexual orientation, religion, political affiliation, veteran status, family circumstance, and background. It means lots of other things, too. We believe diversity can lead to richer experiences at work and can even lead to a better world.

Inclusion means cultivating a workplace where people feel welcome. This is especially true for those who bring diverse lived experiences to the table. We believe that actively including everyone on the team leads to a stronger sense of trust and more creative solutions for our clients.

Highlanders encourage everyone to bring their whole self to work each day. We recognize we're all human beings first. With a shared world, a shared future, and 99% shared DNA, we celebrate what unites us along with what makes us unique. Through our myriad of perspectives, backgrounds, identities, and ideas, we are creating richer local and global communities. We look forward to meeting you and welcome the opportunity to grow together.


Our Team

We are a team with a broad range of skills and decades of experience, united by our commitment to people-first organizations and great solutions.

 
David Whited

David Whited

Director, CX Practice

Florence McCafferty

Florence McCafferty

UX Researcher & Designer

Deena McKay

Deena McKay

Agile Business Analyst

Curtis Blackwell

Curtis Blackwell

Senior Application Developer

John Chlopek

John Chlopek

SugarCRM Practice Lead

Andriana Pachella

Andriana Pachella

CRM Specialist

Suzanne Fichter

Suzanne Fichter

Director of New Business Development

Bridgett Colling

Bridgett Colling

Marketing Manager

Jon Berbaum

Jon Berbaum

President

Tyler Etters

Tyler Etters

Director, Software Development

Jordan Welch

Jordan Welch

Application Developer

Giovanni Perez

Giovanni Perez

Application Developer

Brad Zasada

Brad Zasada

Development Manager

Shad Mickelberry

Shad Mickelberry

Solutions Architect

Jim Kingsberg

Jim Kingsberg

Agile Project Manager

Mark Snyder

Mark Snyder

Senior Director, Technical Services

Patty Leeper

Patty Leeper

Senior CRM Specialist

Matt Holmes

Matt Holmes

Senior Application Developer

Elizabeth Mankowski

Elizabeth Mankowski

Director, CRM Practice

Analucia Martinez

Analucia Martinez

Senior Agile Product Manager

Jorge Carrillo

Jorge Carrillo

Senior UI Developer

Greg Ochab

Greg Ochab

Designer

Bob Danko

Bob Danko

Controller

Anthony Ortale

Anthony Ortale

OutSystems Practice Lead

Jeff Blanchard

Jeff Blanchard

Creative Director

Mike Nowak

Mike Nowak

Product Strategist

Charissa Morgan

Charissa Morgan

Customer Experience Consultant

Stu Heiss

Stu Heiss

DevOps Engineer

Glenn Bernsohn

Glenn Bernsohn

Director, Operations