Highland Solutions is a global provider of collaborative, enterprise solutions.
Our service offerings include custom development, cloud computing, systems integration, mobile applications, ecommerce, social business platforms and customer relationship management (CRM).Through strategic partnerships, we continue to lead and evolve the rapidly changing technology landscape. Our solutions are transactional, connected, compliant and mobile.
Our expertise drives innovation. Our focus is to create value.
In a nutshell, we assess and solve business issues using technology as a tool to empower companies to do what they do best: add value for their customers. We come alongside our clients to appreciate their unique business processes and needs. Then we tailor a solution aimed at producing successful outcomes, such as improving customer experience, increasing productivity and raising profitability.
We position clients for success in the following areas:
- Account Visibility and Data Accessibility
- Back-office, ERP, Ecommerce and Social Business Integration
- Business Intelligence and Analytics
- Call Center and Customer Service Management
- Constituent and Prospective Student Relationship Management
- Customer Experience Optimization
- Ecommerce and Product Catalog Management
- Interfacing Online Portal
- Sales and Marketing Enablement
- Staff Management and Scheduling
Highland Team Highlights
- Our client retention rate over 90%, with many long-term engagements.
- We work with manufacturing, distribution, transportation, healthcare, finance, higher education and not-for-profit clients.
- Our teams design web applications, building on Ecommerce and CRM platforms, integrating multiple systems and incorporating business intelligence, project management, system administration, user training and adoption into the solution.
- We design HIPAA, PCI and SSAE 16 compliant solutions.
- We have strong partnerships with sales, marketing and social business thought leaders.
- We are an Advanced SugarCRM Partner, an IBM Business Partner and a Magento Partner.
People First, Technology Second
At Highland, we take a collaborative approach to technology—we get to know your business and your priorities, processes and challenges and then work with you to develop a tailored solution that meets your specific needs. We’re proud to say that our clients consider us a true technology partner, and our many long-term client engagements and 90% client retention rate speak for themselves. Anyone can sell you technology, but you shouldn’t buy your technology solutions from just anyone. Contact us today to learn more about how we can help your organization.