We Work with Inspired Clients

to create exceptional customer experiences and transformational business technology

People First, Technology Second

Cultivate deeper customer relationships

to uncover opportunities, deliver value and build trust.

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Highland announces Truewind partnership

and enters the European market

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A partner

who fosters success and helps you grow your business.

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A few of our satisfied clients:

President and COO Jeff Nixon discusses: The Highland Way

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Case Studies

See the results of our practical, relationship-driven approach.

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David leading a Discovery session

Technology is Just a Tool. People Matter Most.

Some technology service providers are so focused on the bits and bytes that they forget something very important—understanding your business. At Highland Solutions, we recognize that technology is simply a tool to help you achieve your business goals. We focus on getting to know you and your business--how you add value to your clients, what challenges you’re facing, and what goals you want to achieve. We then work with you to design and deploy an enterprise solution that makes sense for your business.

We take the time to get to know your business. By asking questions, listening to your goals and your challenges, and getting a clear picture of your current business and technology landscape, we’re able to recommend, implement and help you maintain technologies that will work for your business today and tomorrow.

A Relationship that Goes Beyond the Sales Pitch

Sure, anyone can sell you technology. But it takes a true partner to:

  • Ask the right questions.
  • Understand your business challenges and goals.
  • Develop thoughtful, integrated technology solutions that are tailored to your unique business needs.

Count on Highland Solutions. For nearly two decades, we’ve helped hundreds of organizations make informed technology decisions that have a positive impact on business. If you’re looking for a technology relationship that goes far beyond a sales pitch, get in touch today.

We deliver value to our clients in a unique way, though our company’s guiding principles stay constant:

Always stay agile:
Our iterative, collaborative approach is budget-friendly, letting you realize immediate benefits and adjust as necessary while simultaneously minimizing the new technology learning curve.
Relationships matter:
We want to be your long-term partners, and we will put in the time and hard work to make that happen.
Trust is earned:
We endeavor to earn your trust by being responsive and accountable and letting our integrity shine through in every interaction.

Take the Trepidation out of Technology

Technology doesn’t have to be painful or scary—but if your business’ unique needs aren’t considered, or the needs of all stakeholders aren’t fully represented in a “flip the switch” implementation, it can feel more like a hindrance than help.

Chicago CRM Solutions

We have been serving clients in the Chicagoland, as well as the Midwest region for years. Whether you’re searching for a new customer relationship management (CRM) solution, need to automate your call center activities, or are looking for compliant hosting, Highland Solutions can help. Our goal in every client interaction is to work together to create meaningful business value, and to continually meet and exceed expectations.

Contact us now to find out how we can help your business improve productivity, boost employee and customer satisfaction levels, and increase profitability.