Highland’s vision to build truly unique solutions for truly unique companies is underpinned by our partnerships with the most powerful, scalable technology platforms on the market.  Each partnership Highland enters into undergoes rigorous research and testing, keeping our customers’ needs at the absolute center of our decision. Choosing software that is approachable yet powerful, fully-customizable, and delivers results to our customers is our top priority. Below is a list of vendors we have carefully chosen to work with in an effort to deliver enterprise level digital transformation at a price you can afford.

CRM

SugarCRM

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SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution on the market. Unlike traditional CRM solutions that focus primarily on management reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience. And Sugar pricing is simple and affordable, so you can deploy it to all your customer facing employees, and know what it’s going to cost. Recognized by leading industry analysts as a CRM visionary and innovator, Sugar is used by more than 1.5 million individuals in over 120 countries.

Rapid Application Delivery

OutSystems

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OutSystems provides the enterprise Rapid Application Delivery (RAD) platform that makes it easy to develop apps once and deliver seamlessly across iOS, Android, Windows Phone, and web - fully integrated with existing systems. Over 450 enterprise organizations use OutSystems Platform to enable rapid delivery and effortless change of large application portfolios. The OutSystems business is growing at 45% year over year due in part to the contribution of the growing partner ecosystem.

Magic Software

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Magic Software Enterprises empowers customers and partners around the globe with smarter technology that provides a multi-channel user experience of enterprise logic and data. Our Magic xpi Integration Platform speeds integration of SugarCRM with other enterprise software in a manner that is highly secure, scalable and efficient. We draw on 30 years of experience, millions of installations worldwide, and strategic alliances with global IT leaders, including IBM, Microsoft, Oracle, SAP and SugarCRM, to enable our customers to seamlessly adopt new technologies and maximize business opportunities.

Sales Relationship Automation

Viabl

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Viabl is a leader in relationship automation software and proactive customer relationship management. Through relationship automation, Viabl is dedicated to enhancing account management and sales for B2B organizations by improving business and customer relationships. Recognizing the necessity for CRM systems to be more proactive, Viabl transforms otherwise dormant CRM data into actionable intelligence through relationship automation functionality that keeps businesses aware of the health and status of relationships with their customers and contacts.

Marketing Automation

Salesfusion

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Salesfusion is a leading provider of marketing automation software that is designed for B2B companies who are committed to driving more revenue by aligning marketing and sales. Salesfusion is dedicated to helping companies build a large revenue funnel for marketing and sales by creating customized digital conversations that are seamlessly transitioned between departments. Marketing and sales teams participate in and measure these digital conversations to deliver more lead-to-revenue results by communicating with the right leads at the right time with the right message. Salesfusion delivers out of the box a pre-built native integration to Sugar CRM. Salesfusion anchors around the belief that a well integrated CRM and Marketing Automation pair is the foundation of all B2B marketing.

Act-On

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Act-On Software is a marketing automation company delivering innovation that empowers marketers to do the best work of their careers. Act-On is the only integrated workspace that powers the customer experience from end-to-end, from brand awareness and demand generation, to retention and loyalty, With Act-On, marketers can drive better business outcomes and see higher customer lifetime value. Act-On is squarely focused on the success of its customers and offers consultant level quality with everyday customer support. Act-On Software has been recognized for its superior product and rapid business growth by Deloitte, Forbes, and Inc. Magazine.

CRM Telephony Integration

Promptar

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Promptar is a computer telephony integration aimed at organizations looking to increase workforce productivity and improve the customer support experience. For each phone call, Promptar delivers the right information to the right person, with the purpose of accelerating task execution, minimizing mistakes and easing the overall communication and decision-making process. Promptar integrates with most existing business support applications and phone systems.

Digital Transformation

IBM

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IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

Data Insight

Dun & Bradstreet

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Dun & Bradstreet (NYSE: DNB) grows the most valuable relationships in business. By uncovering truth and meaning from data, we connect customers with the prospects, suppliers, clients and partners that matter most, and have since 1841. Nearly ninety percent of the Fortune 500, and companies of every size around the world, rely on our data, insights and analytics. For more about Dun & Bradstreet, visit DNB.com.

Email Contact Import

Collabspot

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Run your business from Gmail - Make better business decisions quicker. Collabspot Make Gmail the window to all Cloud Apps, enabling users to stay in their Inbox while tracking data in their business applications. Collabspot achieve this awesome new user experience by having developed the only Chrome extension that brings multiple business apps right inside Gmail, simultaneously. Gmail users can now enjoy a seamless experience between their mailbox and their business applications. The list of applications Collabspot integrates and bring into Gmail is expanding every month. It includes SugarCRM, Zendesk, Evernote, ServiceNow, Xero, Mailchimp, Freshdesk, Highrise, Shopify, and more.