Why highland?

Selecting an IT partner is a significant choice for your company because of its long-term benefits and consequences. So why choose Highland? Here are a few reasons why we’re different.

We’re business-minded.
At Highland Solutions, we are experts in business technology. We take the time to understand our clients’ businesses so that we can provide them with the best technology to support their business.

We’re proactive.
Waiting for things to break might be a good way for a tech support company to make money, but it’s not a good way for technology to serve your business. We monitor, strategize, streamline and manage, and make sure the channels of communication are always open and clear.

We’re a single-source solution.
We combine a breadth of services and expertise—technical support, hosting, development and business strategy—not usually found in one place. You get one point of contact, providing peace of mind and total accountability.

We’re in-house.
Some firms assemble ad hoc teams to handle each project, squeezing your project into an already busy “expert” network. Projects with five different subcontractors have five more ways to fail. Our team is in-house right in downtown Chicago, and if we commit to you, we’ll keep that commitment.

We’re cost-effective.
Technology with the biggest price tag isn’t always the best solution. In our experience, it almost never is. From our earliest days we’ve been committed to developing and promoting the most cost-effective solutions. Our solutions help your business reduce unnecessary expenses and increase capabilities, without a massive price tag.

We’re stable.
Founded in 1998, we’ve grown steadily through the dot-com burst, 9/11 and the credit crisis. Our staff has years of experience working together, with turnover far below the industry average of 20-25%. With Highland, your team will be with you for the long haul.

We deliver.
Our client retention rate is over 99%, with many relationships lasting over 10 years. Our clients praise the quality of our work and, just as important, the quality of our people.