 Typical Size |
2-300 users |
300+ users |
| Location |
Chicago Tier 3 data center |
Your location |
| Features |
All features available |
All features available |
| Mobility |
Full mobile access, including Blackberry (BES) |
Additional hardware/licensing required for Blackberry (BES) |
| Flexibility |
High |
Maximum |
| Private, custom domain |
Yes |
Yes |
| Hardware and Software |
None to maintain |
You control |
| Admin Access |
Domain admin access: manage users, some flexibility in class of service (CoS) |
Server admin access: manage all aspects of the server, class-of-service (CoS ), back-up policies, mail queues, user provisioning and delegated administrators |
| Support |
User & admin helpdesk |
Helpdesk, technical support and full server management options available |
| Anti-spam/Anti-virus |
SpamAssassin and ClamAV supplemented with Highland’s custom anti-spam and anti-virus measures |
SpamAssassin and ClamAV, you control configuration |
| Backups |
30 day rolling backups |
You set policies, additional storage space may be required |
| Business Continuity |
Hot backup servers in case of downtime |
You control configuration |
| Disaster Recovery |
Backup data maintained in two disparate data center locations |
You control configuration |
| Version Upgrades |
Performed by Highland during off hours |
You control, management options available |
| Branding & Skins |
High flexibility |
Maximum flexibility |
| Support Costs |
Included in monthly per user costs |
Monthly support or management fees based on deployment complexity |
